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Old 07-09-2008, 02:47 PM
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Attention all Zone Alarm users

Recently a security update was released via the Microsoft update website. If this hotifx is either downloaded & installed via automatic update or manually, all zone alarm users will lose their internet connection on reboot. There seems to be a DNS compatibility issue between Microsoft's patch and Zone alarm's protocol. Only way to reverse this for the Zone alarm firewall is to uninstall the hotfix, or lower your security settings via the Zone Alarm control panel (NOT RECOMMENDED), or remove the zone alarm program altogether.



Date Published : 9 July 2008

Date Last Revised : 9 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite


More info can be found here:

ZoneAlarm SmartDefense Research Center

MS DNS patch snuffs net connection for ZoneAlarm users | The Register

kb951748

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Old 07-10-2008, 11:09 PM
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Thanks for the helpful info~ However, my net connection was unaffected by this MS patch that I had installed yesterday, and I run ZA Security. Hope it helps warn other people...

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Old 07-19-2008, 09:14 AM
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thanks for the infooo

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Old 07-19-2008, 11:52 AM
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thanx fer the update

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